Ordering & Shipping
DISCOUNT EXCLUSIONS:
Discount codes & other offers are not valid on the following products and brands unless specified:
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PRE ORDERS / SPECIAL ORDERS:
We are currently in the process of updating our site, some Pre Order & Special Order products may still show the Add to Cart button
Pre-Orders: The “Pre Order” button may appear in the place of the “Add to Cart” button when selected product & options:
- is out of stock & is available for Pre Order
- or when a product or specific options are available only by Special Order as indicated in the description.
Special Orders: The Pre Order button will appear for product variants that are available only by Special Order. Special Order details will be indicated in the product description.
- Please note that Special Orders are NOT eligible for return.
Payment in full for Pre Orders & Special Orders will be collected at check out.
Shipping Times for Pre Orders & Special Orders will vary by product. Please refer to the description details for an estimated delivery time frame.
SHIPPING
General Information:
- Orders are generally shipped by UPS, USPS, or Federal Express and depending on your location arrive in 1-10 business days.
- If you need expedited shipping, please contact us 610-695-9980 for rates.
- We cannot ship to a PO Box
- In-stock orders will generally ship from our store within 24 - 48 hours of receipt, if an item is not in stock:
- Pre-Order button may appear for select products; please note estimated delivery time in product description.
- OR you will be notified of the delivery time by e-mail.
- Malvern Saddlery is closed on Mondays therefore any Saturday or Sunday orders will ship on the following Tuesday.
- Estimated shipping times for Pre-Order/Special Order items can be found in the item description, please call with any questions.
Costs:
- Shipping Options with costs are calculated at check out.
- FREE STANDARD US SHIPPING is offered for orders $150 and greater*
- Orders for in-stock items will typically arrive in 7-10 business days
- Additional shipping rates from USPS & UPS appear as options in checkout.
- *Orders that include Sale Items, Saddles & Oversized Items are excluded from our Free Shipping offer.
- Additional Shipping Options: We offer a variety of shipping rates from USPS and UPS. These rates are calculated from our carrier partners and reflect the true costs of shipping.
- Saddle Shipping: Flat fee of $49.95 will apply to all Saddle orders.
Still have questions? Please contact us at 610-695-9980 or info@malvernsaddlery.com
